Alexa Users Can Now Choose Whether Human Reviewers Listen to Recordings

Alexa Users Can Now Choose Whether Human Reviewers Listen to Recordings

Amazon Alexa customers can now choose whether or not human reviewers listen to recordings of their exchanges with the AI assistant. A company spokesperson informed VentureBeat. Like Siri, Cortana, and Google Assistant, Alexa records each trade with customers of Echo speakers and related devices as a technique to gauge how profitable the assistant is in fulfilling consumer instructions and enhance the efficiency of its natural language understanding AI.

Bloomberg reported in April that Amazon makes use of human annotators and reviewers to verify Alexa language understanding interpretation, news that drew the ire of privacy advocates and the broader public. Since then, news reviews have highlighted related practices by different tech giants.

Earlier this week, Google and Apple each pledged to suspend a few of their voice data overview by people. Following the leak of Google Assistant consumer voice recordings last month, Google stated human reviewers hearken to voice recordings to improve the assistant’s means to acknowledge accents, languages, and dialects.

To make sure people don’t take heed to voice recordings collected following every trade with Alexa, go to Settings, faucet the Alexa Privacy link, and select to Manage How Your Data Improves Alexa.

Customers may delete their voice recordings via the Alexa app or Amazon website.

The news follows Amazon’s introduction of an “Alexa, delete what I stated today” voice command in May. In recent months, lawmakers in state legislatures in Illinois and California proposed laws that might require makers of AI assistants to receive consent before recording consumer interactions.

Das Suresh

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